What Does an Organizational Effectiveness Consultant Do?
Organizational effectiveness consultants are equipped with the knowledge that help to drive performance. Consultants understand the business model, strategy, key performance indicators, competitors, business strengths and weaknesses, and work to develop a plan.
An organizational effectiveness consultant develops a plan of action that will then be passed on to the Senior Executive team. Consultants also help to communicate and energize the organizational members and educate them on why improving specific metrics are impactful and meaningful to their jobs, as well as themselves.
What Does a Business Consultant Do?
Business consultants work with owners, leaders, and their teams in order to analyze business practices. They work to actively listen to both the symptoms, as well as the root cause of their concerns, or their impediments to their growth goals.
They also work with these leaders and their teams to collaborate and coach action plans, which can include detailed budgets and timelines to fulfill their goals.
How Does a Business Consultant Leverage Behavior Science?
Since starting my study of Neuroscience 20 years ago, all of my consulting is based on peer-reviewed, published research in Behavioral Science, Leadership and Management. This allows me to have effectively analyze my clients and their situations and thus, create a plan of action that will bring about positive change.
My clients benefit from knowing that they are being guided by Best Practices which are derived from methods that they can trust. This allows clients to be able to focus solely on practicing their skills, strengthening competency, and developing new habits.
What Skills Make a Good Consultant?
In order to be a good consultant, we believe that good skills are empathy and the ability to listen deeply to others, as both are pertinent to the art of consulting. Effective training and experience are also very important, as your ability to know what to provide that will be the most effective and efficiently is vital.
For me personally, I have studied Neuroscience for the last 20 years, trained as a psychotherapist, went to business school, obtained my PhD in Behavioral Science, worked as the Chairman of Xerox and in addition, am running my own consulting firm with many diverse clients. Suffice it to say, these experiences have all melded together to give me a unique skillset as a business consultant.
Are Business Consultants Worth the Money?
Yes! If the client can see tangible value that the consultant is adding, then a business consultant will be worth the money.
It should be stated that as part of the job as a consultant, they must highlight the value that they are adding in order for the client and other organization officials to identify the value that they are adding as well. This leaves no confusion on which areas the consultant is improving or benefiting.
Why Should Businesses Hire a Business Consultant?
Reason #1: If the business is having problems growing, innovating, or having internal difficulties with people, a business consultant can be of great service. Additionally, if there are processes issues like quality, inventory turns, customer service, etc, then a business consultant can be a great asset to the company.
Reason #2: If the business is having one of two types of ‘people problems’. The first type being that people aren’t getting along, whereas the second type is if people are not developing or growing to their fullest potential.
What is the Typical Cost of a Business Consultant?
The cost of an engagement can be a few hundred dollars up to several thousands of dollars depending on the time and complexity of the work.
No engagement is begun without a NO COST confidential conversation between me and the business owner or CEO. Subsequently, we then come to an agreement ahead of time about the value and cost that way there is no confusion.
Do you Pay a Business Consultant Hourly or Contract?
To put it short – it will likely depend on the scope and duration of the services the business owner needs and agrees to.
I personally prefer to always work on a project-basis so that every time there is a contract between the client and I, that way there is no stress about clocks running.
What are Some Business Growth Techniques I should Leverage to Grow my Business?
Some of the best practice techniques and methods include process reengineering, which can include quality assessment, customer service, and supply chain performance.
Additionally, implementing the values and associated behaviors of responsibility and accountability throughout the organization will improve overall organizational efficiency, reduce human error and improve morale. I believe that people will begin to keep the commitments they make or responsibly negotiate commitments before the promised deadline is missed which will in turn, encourage overall productivity.
What are the Best External Resources to Use in Bettering my Organization and Training my Employees?
A great external resource that can dramatically change the course of your business is an experienced consultant. Search for a consultant who has a solid track record of helping organizations train employees and improve organizational effectiveness based on the success of those programs.
For example, say I am working with the VCA chain of veterinary hospitals and I have developed and launched a leadership training program for their top 400 high-potential leaders in North America, which is extremely successful. This is the type of person you want on your team.
What is the Purpose of a Business Development Program and Hiring a Consultant?
A business development program is focused on improving total revenues or increasing the profit margin of a company. Additionally, it could also be focused on developing the leadership capabilities of a group of people who are helping to run the business.
Overall, the purpose of hiring a consultant is because the majority of businesses do not have someone on their staff who has the professional training and experience to design, develop, and deliver programs as described above.